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How can I generate a refund report?

Export your refunded orders to get a report on all of your refunds.

Rhio avatar
Written by Rhio
Updated over 2 months ago

How to export a list of all refunded orders

  • Open the 'Orders' tab.

  • Under 'Order status' filter your orders to only show 'Refunded orders'.

  • Open the 'Actions' dropdown, and click 'Export'.

  • If you're exporting an 'Overview report' make sure you select:

    • 'Order cancelled'.

    • 'Refunded amount'.

    • 'Credited out amount'.

    • 'Remaining order value'.

    • 'Tax refunded'.

    • 'Tax credited out amount'.

  • If you're exporting a 'Line item report', make sure you select:

    • 'Voided tickets'.

    • 'Remaining order value'.

    • 'Total credited out'.

    • 'Total refunded'.

  • Click 'Download report' and you'll get a CSV containing all of your refunds.


πŸ’‘ Things to note

  • If you're going to download this report a lot, you can star the report to make it easier to download again.

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