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How can I generate a refund report?

Export your refunded orders to get a report on all of your refunds.

Rhio avatar
Written by Rhio
Updated over 2 months ago

If you need to export a list of all of your refunded orders:

  • Head to 'Orders'.

  • Under 'Order status' filter your orders to only show 'Refunded orders'.

  • Select the 'Actions' dropdown.

  • Click 'Export'.

    • If you're exporting an 'Overview report' make sure you select:

      • 'Order cancelled'

      • 'Refunded amount'

      • 'Credited out amount'

      • 'Remaining order value'

      • 'Tax refunded'

      • 'Tax credited out amount'

    • If you're exporting a 'Line item report' make sure you select:

      • 'Voided tickets'

      • 'Remaining order value'

      • 'Total credited out'

      • 'Total refunded'

  • Click 'Download report' and you will get a CSV containing all of your refunds.

πŸ’‘ If you're going to download this report a lot, you can star the report to make it easier to download again.

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