Skip to main content

How to print a ticket

Locate the customer order, and click 'Print order confirmation'.

Jonny White avatar
Written by Jonny White
Updated over 2 months ago

Printing a paper copy ticket can be useful, for example, if you want an attendee to be able to collect a ticket at the box office, or if you want to send a ticket to someone by mail.

A screenshot of a ticket, with an orange arrow pointing to the 'Print ticket' button.

  • In the 'Orders' section of your dashboard, use the search box under Ticket orders or the Event drop-down menu to find the event or individual attendee’s name.

    • You can search by name, email, transaction ID or ticket code to make finding the order easier.

  • When you’ve found the order you want to print, click anywhere in that row to open a pop-up showing all the order details.

  • Click the link marked 'Print order confirmation'.

  • A printable version of the details will be generated in your browser window.


💡 Things to note

Did this answer your question?