Sometimes you need to delete your customer data, for example to comply with GDPR, because a customer requested it or simply because you don't need their data after your event.
How to delete all of your buyer data for an entire event
Simply head to your event, and click 'Delete' to delete all of the data for all of your tickets and orders for that event.
How to delete ticket buyer data for a single order
If a ticket buyer contacts you asking you to delete their data due to GDPR, you can open their order, click 'edit details' and delete their information and replace it with something else.
Alternatively, email us at hi@tickettailor.com and we'll delete all of their personal data from your box office.
💡 Things to note:
Deleting an event doesn't delete the revenue information from an order, so you'll still have a record of this. Only personal information is deleted from orders.
When order data is deleted you'll see **** instead of names and emails.