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How to deactivate ActiveCampaign

Cancel your integration and cancel your monthly payment from 'Billing'.

Rhio avatar
Written by Rhio
Updated over 4 months ago

How to deactivate your ActiveCampaign integration

  • Open 'Box office settings’ and then ā€˜Billing’ from the left hand menu.

  • There, you’ll see details of any monthly add-ons you’ve activated for your Box Office.

  • Next to 'ActiveCampaign', choose ā€˜Deactivate’ to cancel your monthly payment, and to disconnect your Ticket Tailor and ActiveCampaign accounts.

To remove a specific workflow from your ActiveCampaign integration

  • Go to ā€˜Box office settings’, and select ā€˜Connect apps’ from the left hand menu.

  • Find the ActiveCampaign integration and choose ā€˜Configure’ to open a list of the workflows you’ve already set up.

  • Click the three-dot icon and choose ā€˜Delete’ to remove an individual workflow.

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