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How to deactivate ActiveCampaign

Cancel your integration and cancel your monthly payment from 'Billing'.

Rhio avatar
Written by Rhio
Updated over a week ago

To completely remove your ActiveCampaign integration

  • Go to ‘Box office settings’ and ‘Billing’. There you’ll see details of any monthly add-ons you’ve activated for your box office.

  • Next to 'ActiveCampaign' choose ‘Deactivate’ to cancel your monthly payment, and to disconnect your Ticket Tailor and ActiveCampaign account.

To remove a specific workflow from your integration

  • Go to ‘Box office settings’ and ‘Connect apps’.

  • Find the ActiveCampaign integration and choose ‘Configure’ to open a list of the workflows you’ve already set up.

  • Click the three-dot icon and choose ‘Delete’ to remove an individual workflow.

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