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How to deactivate ActiveCampaign

Cancel your integration and cancel your monthly payment from 'Billing'.

Rhio avatar
Written by Rhio
Updated over a week ago

How to deactivate your ActiveCampaign integration

  • Open 'Box office settingsā€™ and then ā€˜Billingā€™ from the left hand menu.

  • There, youā€™ll see details of any monthly add-ons youā€™ve activated for your Box Office.

  • Next to 'ActiveCampaign', choose ā€˜Deactivateā€™ to cancel your monthly payment, and to disconnect your Ticket Tailor and ActiveCampaign accounts.

To remove a specific workflow from your ActiveCampaign integration

  • Go to ā€˜Box office settingsā€™, and select ā€˜Connect appsā€™ from the left hand menu.

  • Find the ActiveCampaign integration and choose ā€˜Configureā€™ to open a list of the workflows youā€™ve already set up.

  • Click the three-dot icon and choose ā€˜Deleteā€™ to remove an individual workflow.

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