Connecting Constant Contact is a paid (monthly) add-on. The price will be shown on your Connect Apps page.
What are the benefits of connecting Constant Contact?
With Constant Contact, you can create effective email marketing and other online marketing campaigns to help connect with your audience and sell more tickets.
Integrating your Ticket Tailor box office with Constant Contact ensures all of your ticket buyers can be automatically added to your mailing list.
How to connect to Constant Contact
Ensure you are logged into both Constant Contact and Ticket Tailor.
Head to ‘Box office settings’ and choose ‘Connect apps’ in the left-hand menu.
Look for the 'Integrate with Constant Contact' option, and choose ‘Configure’.
Select 'Activate' to add Constant Contact to your monthly billing.
Choose ‘Configure’. This will connect your accounts.
Select ‘Create new workflow` to begin setting up your integration.
You’ll be taken to a new page with a list of available workflows.
The first time you create any workflow, you’ll need to authenticate the integration by signing into your Constant Contact account.
After you’ve signed in, and depending on the workflow you choose to create, you may be asked to provide more details and information before completing the setup by clicking the ‘Create’ button.
Once activated, you’ll be able to choose from the available workflows – you can add as many as you like, depending on how you want to synchronise data between Ticket Tailor and Constant Contact.
What information is sent to Constant Contact?
Only buyer details are synchronised, not attendee details.
Depending on the information you collect from buyers during Checkout, the corresponding contact in Constant Contact is able to synchronise:
Email address (required).
First and last name.
Phone number.
Whether the contact has given permission to send marketing emails.
Address.
Contact synchronisation is based on matching email addresses, so if a buyer makes multiple orders with different email addresses, they will end up as different contacts in Constant Contact.
If there’s an existing contact with the same email address, it will be updated with any new buyer information.
Constant Contact’s email permission policy requires that you have permission to send emails to contacts, so buyer contacts are only added to a mailing list if they choose to opt into joining your mailing list. Here’s how to set this up in Ticket Tailor.
💡 Looking for help with using Constant Contact? Get in touch with the Constant Contact support team.
💡 Learn more about workflows you can use with Constant Contact.