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Can I check in a group all at once?

Yes - adjust your Check-in app settings to check in all items in an order at once.

Rhio avatar
Written by Rhio
Updated over 2 months ago

If you're running an event with lots of group orders, you might find it quicker to check in all tickets and products within a single order, rather than scanning tickets individually.


How to check-in all tickets in an order at once

  • Open your Check-in app.

  • Head to 'Settings' by clicking the circular person icon in the top right corner.

  • Toggle on the setting to 'Check in orders as a group'.

  • Once this is turned on, if you scan any ticket in a group order, the Check-in app will bring up all tickets in the order.

  • You then have the option to use the button at the bottom of the screen to check in all tickets in the order.

  • You can also select individual tickets in the order using the checkboxes, and then click the 'Check-in all tickets' button to check in a portion of the tickets in the order.

  • Press the 'x' on the top right to return to the scanner.


πŸ’‘ Things to note

  • Individual tickets will scan as normal.

  • Tickets and products bought together in an order will appear in the check-in list.

  • Tickets purchased in a bundle will appear in this list.

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