If you're running an event series or course made up of multiple sub-events, we recommend either using 'Memberships' or 'Bundles' to set this up. This may include events at different times, with different bookable experiences, or events that run over multiple dates.
How to set up an event with experiences or a course using 'Membership' tickets
You can use the 'Memberships' feature to sell entry tickets to one overarching event with different attractions (like a film festival, winter wonderland, or training course with optional modules), and then use additional events for customers to book add-on experiences or modules. You can see an example event here.
The 'Memberships' feature requires ticket buyers to buy each ticket individually, so if they wanted to book their main event entry and two additional experiences, they'd need to check out three times.
How to set up your entry tickets using 'Membership' tickets
Set up a membership type for each type of ticket you wish to sell.
Limit the membership redemptions to match the number of activities included (for example, for my winter festival, I've created two membership types: Adult and Child. Each entry includes one Grotto visit and one ice skating session, so I've limited the redemptions to 2).
Set up a linked product for each membership, and sell your membership in your store.
Configure your store settings so that you have a clear CTA, e.g. "Buy day entry," "Buy entry ticket," or "Book entire course".
Scan your memberships on arrival, or customise your 'Global order confirmation' to explain to your ticket holders that they need to book into the in-event experiences using their membership code.
We recommend including your box office link in your confirmation so your buyers can easily book their experiences.
How to set up your experiences or course modules
If you require your membership holders to book tickets so that you can manage capacity, set up each experience as an event in your box office.
For timed experiences, create a recurring event.
Set up each ticket in your experience events as a 'Members only' ticket.
Share your store link or store widget to let people buy tickets to your event, and then share your box office widget or link for them to book experiences.
Selling multi-buy tickets as a bundle
Another option is to use use ticket types to list all of the experiences or modules that make up your event. Customers can then bundle them together to sell multi-buy passes.
This may be useful for events with different pricing options depending on what your customers buy, such as an online conference, where you won't be checking people in. You can see an example event here.
Multi-buy tickets mean that ticket buyers only need to check out once.
You can also use Check-in app filters to check-in specific tickets on different days, or at different entrances.
Some challenges to consider before selling multi-buy tickets:
Reporting will not be accurate if your event stretches over multiple days.
If you have a lot of options, your ticket selection list may get quite long.
Online event links and other specific information must be sent via broadcast email, or in your event confirmation per ticket type.
How to set up a multi-buy ticket
Create an event.
If your event is going to happen over multiple dates, add the start date as the very first day and the end date as the very last day of your event series.
Under 'Create ticket types', list every individual booking option (for example, for my film festival, I've added every film, and used the ticket name and description to explain the date, time, and venue for each film).
Use the 'Add a new bundle' option to create your multi-buy option. If you have a few pricing options, you can create more bundles.
Save your event.
If you'd like, you can schedule some 'Broadcasts' per ticket type to send relevant information to your customers who selected a specific option.
You can also filter your Check-in app to make sure you're only scanning valid tickets.