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How to use an alternative payment method with Ticket Tailor
How to use an alternative payment method with Ticket Tailor

Enable offline payments with a payment link redirect to use an alternative to Stripe PayPal or Square.

Rhio avatar
Written by Rhio
Updated over a month ago

Offering complete flexibility to your customers to help them pay for tickets can really boost your ticket sales.
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As well as using Stripe, Square or PayPal, you can set your own custom payment instructions in Ticket Tailor. For example, if I'm using a business bank account payments and want to direct payments there, I can give my customers this option at checkout using Offline payments.


How to set up an alternative payment method

  • Go to 'Settings' and click on 'Payment systems'.

  • In the 'Offline payments' section click 'Create new offline payment profile'.

  • Fill in the details you want your customers to know about this payment method.

    • For example, if you're using a direct payment link, you could write something like: "You will be redirected to complete your payment via this link after clicking 'Select payment link'. If you're not redirected, please copy and paste this link into your URL: www.yourpaymentlink.com".

How to send your customers to your payment link after they've booked their tickets

  • If you have multiple payment methods, you might want to skip this step โ€” but if you're using a payment link, you can redirect your customers to this link after they complete their booking to encourage them to pay you immediately.

  • When adding or editing an event, click the 'Advanced settings' link at the bottom of the form.

  • Check the box that says 'Redirect order confirmation page'.

  • A text box labelled 'Redirect to URL will appear'. Add your payment link to this box.

  • Click 'Save'.


๐Ÿ’ก Things to note

  • All customers will be redirected if you enable this setting, so we only recommend using the 'Redirect order confirmation page' option if you're only using an Offline payment method.

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