When you cancel and refund an order, you have the option to send the refund to your customer as a voucher that they can spend on replacement tickets.
To view or export all of your issued refund voucher codes
Head to 'Promote', then 'Voucher codes'.
Select the tab called 'Refund voucher codes'.
You'll see a list of all of your issued vouchers, as well as their expiry date and use date.
Use the 'Export all' button to download a CSV of all of your voucher codes.
This can be used to generate your own reports, for example, a report of all unspent voucher codes.
To see a list of orders made using 'Refund to voucher' codes
Export your order report (either your Order report or Line item report).
Filter to show orders where:
There's nothing in the 'Discount code' or 'Voucher code' column.
The amount in the 'Order value' column is higher than the amount in the 'Total paid' column.
