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All CollectionsπŸ’³ Payments and Billing Stripe FAQs
How can I see customer data in Stripe?
How can I see customer data in Stripe?

Download a 'Balance change from activity' report with custom columns selected.

Rhio avatar
Written by Rhio
Updated over 2 months ago

When downloading reports from Stripe, it may be useful to see data about your customers (e.g. their name or email address) in your reports.

We send this data to Stripe, and it is easy to add this into your reports.


How to download a Stripe report containing customer data

  • In the top menu bar, click 'Reports'.

    A screenshot of the top navigation bar within Stripe.

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  • In the left-hand menu, click 'Financial reports'.

  • Click 'Download' next to the report called 'Balance change from activity'.

    A screenshot of the report for 'Balance change from activity' with an arrow pointing at a download button.

  • Configure your report to include the ticket buyer data that you need. Do this by clicking 'show' next to the 'columns' selection.

    A screenshot of the options for columns in your downloaded report.
  • Select all of the information you want to see in your report. Data we send to Stripe will live in the section called 'payment metadata'.

    A screenshot with checkboxes of payment metadata that you can include in your downloaded report.
  • Your exported report will contain all of the information you have chosen to make financial reconciliation a breeze!

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