How can I see customer data in Stripe?

Download a 'Balance change from activity' report with custom columns selected

Rhio avatar
Written by Rhio
Updated over a week ago

When downloading reports from Stripe, it may be useful to see data about your customers (e.g. their name or email address) in your reports.

We send this data to Stripe, and it is easy to add this into your reports.

How to download a Stripe report containing customer data

  1. In the top menu bar, click 'Reports'

  2. In the left-hand menu, click 'financial reports'

  3. Click 'download' next to the report called 'Balance change from activity'

  4. Configure your report to include the ticket buyer data that you need. Do this by clicking 'show' next to the 'columns' selection

  5. Select all of the information you want to see in your report. Data we send to Stripe will live in the section called 'payment metadata'

  6. Your exported report will contain all of the information you have chosen to make financial reconciliation a breeze!

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