When downloading reports from Stripe, it may be useful to see data about your customers (e.g. their name or email address) in your reports.

We send this data to Stripe, and it is easy to add this into your reports.

How to download a Stripe report containing customer data

  1. Log in to your Stripe account

  2. In the top menu bar, click 'Reports'


  3. In the left-hand menu, click 'financial reports'

  4. Click 'download' next to the report called 'Balance change from activity'


  5. Configure your report to include the ticket buyer data that you need. Do this by clicking 'show' next to the 'columns' selection


  6. Select all of the information you want to see in your report. Data we send to Stripe will live in the section called 'payment metadata'


  7. Your exported report will contain all of the information you have chosen to make financial reconciliation a breeze!

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