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How do I limit the number of tickets purchased per order?

Add a ticket group to set a minimum and/or maximum allowed per order.

Rhio avatar
Written by Rhio
Updated over 2 months ago

You may want to specify a minimum or maximum number of tickets per order β€” for example, if you offer a group discount for purchases of over 10 or more tickets, or if you're taking registrations for a sports team of a certain size.


How to set a minimum or maximum number of tickets per order

  • Navigate to the edit event form, or create a new event.

  • Create all of the ticket types you want to sell.

  • Set the quantity to the maximum available.

  • Click on 'Add a new ticket group'.

  • Give your group a name that represents your tickets. Your ticket buyers will see the group name, so use something descriptive, like "Family Bundle".

  • Under 'Add tickets', tick the box for each ticket type that should be restricted by the order limit.

  • Click 'Save ticket group', and your checkout will look something like this.

    A screenshot of an example checkout form with ticket limits applied.
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