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Can I have a custom cookie banner on my event page?

Yes!

Rhio avatar
Written by Rhio
Updated over 2 months ago

Usually, people love cookies. Fortune cookies, Girl Scout cookies, peanut butter cookies... The same can't always be said for cookies on web pages.

By default, the Ticket Tailor checkout only uses strictly necessary cookies to keep track of the customers' basket and order. Consent isn't required for strictly necessary cookies since the website wouldn't be able to function without them. Therefore you could get started without a cookie banner.
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An exception is if you use Google Analytics, Meta or TikTok pixel on your box office. This will place additional cookies where consent should be obtained.


How to add a cookie banner to your box office

  • Open 'Box office settings' from the top right menu.

  • Once you've set up your third party tracking tool from 'Connect apps', click 'Cookie consent' from the left hand menu.

  • Tick the checkbox for 'Activate cookie consent'.

    A screenshot of the Cookie consent page, with an arrow pointing at the checkbox for activating cookie consent.
  • You'll see a text field where you can enter your custom cookie consent messaging.

    A screenshot of the Cookie consent page showing a text field with example language for getting consent for third party tracking cookies.
  • When you're done, click 'Save'.


πŸ’‘ Things to note

  • The buttons on your cookie banner aren't customisable.

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