This article will show you how to update your add-ons.

💡 Learn how to create add-ons so you can include extra options, or upsell merch at your event.

You can:

To see all of the add-ons you are selling for all of the events in your box office, click on the 'Add-ons' tab in the purple menu bar.


Updating the quantity

To change the number of add-on products you're selling:

  • Click on the add-on you would like to increase/decrease.

  • Using the 'Quantity' dropdown, select whether you would like to set a quantity limit or sell an unlimited number of products.

    • If you are limiting your add-ons, type the total quantity you would like to sell (including your past sales). E.g. if you have already sold 50 add-ons and you want to sell 100 in total you would type 100.

    • If you are changing from a limited to unlimited quantity, select 'Unlimited'.

    • You can also increase or decrease your initial quantity based on your stock levels.

  • Click 'Update add-on'

💡 If you have already started selling your add-on products, you will need to edit the number you were already selling, so that the 'limit' number is the all-time total you want to sell:


Taking your add-on off-sale

  • Click on the add-on you would like to remove from an event.

  • Scroll to the bottom of the add-on editor and unselect the events where you no longer want the add-on to be sold

  • Click 'Update add-on'


Adding your add-on to new events

  • Ensure you've already created your event.

  • Click on the add-on you would like to sell for that event.

  • Scroll to the bottom of the add-on editor and select the events where you want to sell the add-on.

  • Click 'Update add-on'


Deleting your add-on

  • Click on 'Add-ons' in your top menu bar.

  • Click on the 3 dots next to the add-on you wish to delete.

  • Click to delete your add-on from your 'manage add-ons' list and any future events.

    • Previously sold add-ons will still appear in your historic reports.

How can I report on my add-ons?

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