How to postpone an event

The steps we advise if you need to change your event date or time.

Rhio avatar
Written by Rhio
Updated over a week ago

Things can change, and we've made it easy to postpone your event and inform your ticket buyers.

How to postpone an event and continue selling tickets

  1. Inform your ticket buyers that your event details have changed by sending them a broadcast.

  2. Edit your event date and time, or if you are using a recurring event, edit your occurrences.

๐ŸŽŸ All of the tickets you sold for your previous event date will still be valid for the new date.


How to postpone an event and stop selling tickets

  1. Inform your ticket buyers that your event details have changed by sending them a broadcast.

  2. Follow the steps to cancel your event.

  3. When you have a new date for your event, you can either:

    1. Publish your old event if you would like to honour old ticket purchases.

    2. Create a new event with a new date to share with your ticket buyers. (If you do this, all attendees will need to purchase a new ticket).

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