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How to add 'admin only' visible tickets

Set up ticket types which only your Ticket Tailor teammates can book

Rhio avatar
Written by Rhio
Updated over 7 months ago

You may wish to have certain ticket types available for your event which are invisible to your customers, but which your staff can book on their behalf.
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This could be useful if you have a number of free or complimentary tickets for your event or if you want to reserve some tickets for box office sales.


Adding Admin Only-visible tickets

  • Go to 'Edit event and tickets'.

  • Create a new ticket type for your back-office tickets.

  • Set the price and quantity.

    • In the above example I have 5 free tickets available, so I set the quantity as 5, and the price as Β£0.00.

  • Tick the checkbox called 'Show advanced settings'.

  • Under 'Status' select 'Only visible to admin'.

    A screenshot of the 'Show advanced settings' fields when creating a new ticket type, with an arrow pointing to the Status set to 'Only visible to admin'.
  • You can now use these tickets to create Operator orders for your event.
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