When you add an event, a Google Map will be added to your event page by default. Here's how to troubleshoot if the map isn't displaying, or is displaying incorrectly.
Troubleshooting issues with the event page map
Check your advanced settings
You can choose to hide or display the map on your event page, using the checkbox which says 'Hide map on event page' in 'Edit event and tickets' > 'Advanced settings'.
Check your browser settings
If you see an error saying something similar to "Google Maps Platform rejected your request. This IP, site or mobile application is not authorized to use this API key", it's usually because something in your browser settings is preventing the map from being displayed.
Please disable any ad-blockers and check your browser settings.
Check your event address
If the map is displaying the wrong location, for example the wrong pin, check the details you added in the 'Venue postcode / zip' section is correct.
We use Google Maps, so ensure the postcode/zip code you've used matches the venue on Google.
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