If you are a UK-based charity, you may want to accept Gift Aid on your donations. We've made it simple to claim and report on Gift Aid if you're:

  • Running a charity event and claiming Gift Aid on donations;

or

  • Claiming Gift Aid on admittance to charity property

Gift Aid can be added to your events in three easy steps:

  1. Accept donations using your event page

  2. Collect a Gift Aid declaration via your checkout form

  3. Download a Gift Aid report from your 'Orders' page

🎥 Watch a 3:50 video:


1) Accept donations:

Claim on donations

Claim on admittance to charity property

Create your event and ticket types.

Create your event.

Under 'Edit event and tickets' scroll down to 'Create ticket types'. Add all of your admission ticket types.

Under 'Edit event and tickets' scroll down to the 'Advanced event settings' and select the checkbox to 'Allow customers to make a donation'.

  • If you like, you can specify a 'Suggested donation amount' to encourage people to give generously.

Next, add more ticket types that include your Gift Aid donation, for example:

  • General admission: £10

  • Admission with Gift Aid: £11

or

  • General admission: £10

  • Donate your entrance fee for an annual pass: £10

Save your event

Save your event

2) Collect a Gift Aid declaration

Claim on donations

Claim on admittance to charity property

In the left-hand menu, select 'Checkout form', to edit your checkout form.

In the left-hand menu, select 'Checkout form', to edit your checkout form.

In the 'Buyer only questions' select the 'Gift Aid declaration for donors'.

💡 You can edit the standard Gift Aid declaration text if you need to. If not, just click save to add this to your form

In the 'Buyer only questions' add an 'Address' question and set it as required.

Save your custom question.

In the 'Attendee questions' section, click 'Add an attendee question'.

Then select 'Terms and conditions agreement'.

💡Add the standard Gift Aid declaration text to the box, or write them yourselves.

Deselect the checkbox so that the answer is not required.

Your Gift Aid checkbox will now show on your checkout if a donation has been added by your ticket buyer.

Tick the checkbox labelled 'This question only applies to some ticket types' and then select your donation ticket or annual pass.

Save your custom question.

👀 Take a look at a demo event with a Gift Aid checkbox at checkout


3) Download a Gift Aid report from your orders page

If you want to see which ticketed donations have added Gift Aid, you can download an order report from your 'Orders' tab. It's really easy to filter your report to get exactly the information you need for your Gift Aid claim. Read a step-by-step guide to exploring order information relevant to Gift Aid.


💡 Read more about what we do to support charities.

Please note: Ticket Tailor can not advise you about how to claim Gift Aid. If you have questions specific to your charity, you may want to seek independent financial advice.

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