If you are a UK-based charity, you may want to accept Gift Aid on your donations. We've made it simple to claim and report on Gift Aid if you're:
Running a charity event and claiming Gift Aid on donations;
or
Claiming Gift Aid on admittance to charity property
Gift Aid can be added to your events in three easy steps:
Accept donations using your event page
Collect a Gift Aid declaration via your checkout form
Download a Gift Aid report from your 'Orders' page
🎥 Watch a 3:50 video:
1) Accept donations:
Claim on donations | Claim on admittance to charity property |
Create your event and ticket types. | Create your event.
Under 'Edit event and tickets' scroll down to 'Create ticket types'. Add all of your admission ticket types. |
Under 'Edit event and tickets' scroll down to the 'Advanced event settings' and select the checkbox to 'Allow customers to make a donation'.
| Next, add more ticket types that include your Gift Aid donation, for example:
or
|
Save your event | Save your event |
2) Collect a Gift Aid declaration
Claim on donations | Claim on admittance to charity property |
In the left-hand menu, select 'Checkout form', to edit your checkout form. | In the left-hand menu, select 'Checkout form', to edit your checkout form. |
In the 'Buyer only questions' select the 'Gift Aid declaration for donors'.
💡 You can edit the standard Gift Aid declaration text if you need to. If not, just click save to add this to your form | In the 'Buyer only questions' add an 'Address' question and set it as required.
|
Save your custom question. | In the 'Attendee questions' section, click 'Add an attendee question'.
Then select 'Terms and conditions agreement'.
💡Add the standard Gift Aid declaration text to the box, or write them yourselves.
Deselect the checkbox so that the answer is not required. |
Your Gift Aid checkbox will now show on your checkout if a donation has been added by your ticket buyer.
 | Tick the checkbox labelled 'This question only applies to some ticket types' and then select your donation ticket or annual pass.
 Save your custom question. |
3) Download a Gift Aid report from your orders page
If you want to see which ticketed donations have added Gift Aid, you can download an order report from your 'Orders' tab. It's really easy to filter your report to get exactly the information you need for your Gift Aid claim. Read a step-by-step guide to exploring order information relevant to Gift Aid.
Please note: Ticket Tailor can not advise you about how to claim Gift Aid. If you have questions specific to your charity, you may want to seek independent financial advice.