It can be useful to set up your check-in app ahead of your event to save you time on the day.
We suggest that you follow these steps before the day of your event to make sure that the devices are set up correctly, and you're ready to welcome your event attendees.
💡 Learn how to connect an external scanner before your event.
Download your event door list
From the app home page, click on the name of the event or events you'll be checking in. This will download the relevant doorlists.
If you're checking in attendees for a recurring event, you'll have the choice to select more than one occurrence, which is useful if you have timed entry arriving in quick succession. Use the dropdown, or select the occurrences manually by clicking them.
You should see a ‘completed’ message and be taken to the doorlist, which shows all of the event attendees.
Repeat this for all of the events you're checking in.
💡 Things to note
If you can't see the event you're expecting in your check-in app, pull the event screen down to refresh the list, or check your app permissions from your box office to make sure you have 'Event access' for the right times and events.
If you need to rent scanners, tablets or phones for your event, check out our rental partner.