If you'd prefer to use Ticket Tailor to take event deposits, you can set up multiple events to manage your own payment plan.
💡 Instead of the steps below, you could use a Stripe or PayPal payment plan product. These offer the quickest set up for you and helpful options for your ticket buyers. Full instructions on these options are linked here:
How to use multiple events to create your own payment plan
Create and style your event page (for more detail on creating an event, please check out our getting started guide).
Add links to the full payment event from the deposit event, and vice versa.
Customise your 'Buy ticket' button to read something like ‘pay first instalment’.
From the ‘Events’ page, use the three-dot menu to make copies of your event.
You'll want to make as many copies for your event as you want payment instalments.
For example, if I want to offer full payment or a split payment, I'll set one event up as a 'Full payment and day tickets' event, one as the 'Weekend instalment payment' event, and one as the 'Final instalments' event.
Edit your ticket types and quantities for each event.
For the payment instalments, ensure you price the tickets according to the price you want the buyer to pay.
For example, if your event is £100, and you want ticket buyers to pay a deposit of £25, the ticket on the 'Full payment and day tickets' event will be £100, the ticket on the 'Weekend instalment payment' will be £25, and the 'Final instalment' event ticket price will be £75.
Hide the 'Final instalment' event from your box office by expanding the advanced event settings and checking the 'Hide this event from your box office listings and search engines' check-box.
For the 'weekend instalment payment', customise the event specific order confirmation to remove the ticket voucher or online event link, so that your ticket buyers don’t get a ticket without paying.
Replace the ticket voucher or online event link in the 'weekend instalment payment' order confirmation with a link to the 'Final instalment' event.
It can be useful to schedule a Broadcast linking to the second instalment event to remind ticket buyers about their due payment.
If you want to check in these tickets alongside tickets for another event, import your final deposit tickets to your main event to see your whole guest list in one place.
We recommend closing deposit sales and importing the tickets a few days before your event so that you have time to import the tickets and set up your Check-in app.
💡 Things to note
Regular fees will be charged when following the above split-payment method. (1 x usage for the initial deposit, 1 x usage for the 2nd payment, and 1 x usage for an imported ticket). You should consider this when setting your booking fees.
To see an example of how you might take a deposit using Ticket Tailor, check out our demo event.