❓Looking for help with Tazotix?

The Tazotix app is no longer the best app for checking in tickets.

The following instructions will still work with Tazotix but we recommend you download our new and improved check-in app. (You can log-in with your existing check-in app username and password.)

If you are having trouble with your Tazotix app on an Android device, e.g. crashing, or seeing a white screen, please follow the below instructions to resolve the issue:

1. First, go to the App Store or Play Store to check if your app needs to be updated. If so, uninstall and reinstall the Tazotix check-in app to ensure it is up to date.

2. If your app is up to date, follow these steps to clear the cache and storage on your app:

  • Launch your phone’s settings app

  • Navigate to “Apps” and find Tazotix

  • Tap Tazotix and select “Storage & Cache”

  • Tap “Clear storage” and “Clear cache” – it’s important you clear both otherwise it won’t work

  • You should now be able to launch Tazotix and log in.

(The wording above may vary depending on Android version, but the steps should be very similar.)

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