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How to check-in seated tickets

The Check-in app will list ticket buyers' seat assignments, so you can point them in the right direction.

Kalyn avatar
Written by Kalyn
Updated over 3 weeks ago

The Ticket Tailor Check-in app allows you to check in your attendees at your event from your enabled device (like a smartphone or tablet). You can check in attendees by scanning tickets or searching for them on the doorlist.

πŸ’‘ Before your event, ensure you've configured the Check-in app on your check-in device (such as your smartphone or tablet).


How to use the Check-in app for a seated event

A screenshot of the app with seated ticket types.
  • When you open your seated event from the Check-in app, you'll see the full list of ticket types.

    • You can use 'Filters' in the top right corner to narrow down the list of options, for example if your event staff are only checking in tickets for a particular section.

  • As with general admission events, the event doorlist will contain your ticket buyers' names and order IDs in the main view. For a seated event, the doorlist will also show the seat reservation, in the order of 'Section - Row - Seat', so that you can verify this with the ticket buyer and point them in the right direction.

A screenshot of the app with arrows pointing to the seat numbers.
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