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How can I delete my box office?
How can I delete my box office?

Box office data can't be restored once it's been deleted.

Kalyn avatar
Written by Kalyn
Updated over 2 months ago

If you've finished running events, finished using a test box office, or have changed your brand, you might want to delete a box office you own.

If you want to proceed with deleting your box office, we'd recommend downloading your order and issued tickets data beforehand.


How to delete your box office

  • Open the dropdown menu in the top right of your screen.

  • Select 'manage' to get to your box office overview (a list of all of the box offices you have access to).

    A screenshot of the menu to get to your box office overview, with 'manage' highlighted in orange for emphasis.
  • Select 'Delete' next to the box office you wish to delete, and confirm the deletion.

    A screenshot of a box office deletion message

💡 Things to note:

  • If you've decided to delete your box office for whatever reason, it's important to note that all of your data will be permanently deleted, and can't be restored. (When you delete events from your box office, they can be restored for 24 hours. Box offices, however, can't be restored once they've been deleted.)

  • Deleting your box offices and deleting your account are different. How to delete your account.

  • If you have unpaid invoices, you won't be able to delete your box office until they are paid. Please head to your billing page or contact customer support to pay any outstanding fees.

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