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How can I test my new event?

Create a free ticket type, and then try buying a ticket!

Kalyn avatar
Written by Kalyn
Updated over 3 months ago

After setting up your event, you may want to test your ticket buyers' experience from end-to-end before promoting the event. You can use a free ticket type to test out the event checkout process without having to make a purchase or transfer funds.


How to test an event checkout

  • Once you've created your event and added all of your desired ticket types, add a final free ticket type, which you will use to test your event. You can do this under 'Edit event and tickets' from the 'Event summary' page.

    • You can keep the quantity of these tickets low if you only will want to test it once or twice.

    • You can also change the status to 'Only visible to admin' to make sure it's not visible to buyers.

  • Once the event has been published, open the event and add the free ticket to your basket, and go through the steps to complete your order - just like your buyer will!

  • If you're happy with your event, great. You're ready to share it with the world!

How to hide your test ticket from your ticket buyers

  • After your test order has been completed, return to the 'Event summary' and open 'Edit event and tickets', to hide the test ticket you made.

  • Scroll down to your list of ticket types, and click 'Edit ticket type' for the free ticket you've created.

  • Under 'Advanced settings', change the 'Status' to 'Hidden', to ensure the free ticket type no longer shows on your public event page.

  • When you're done, click 'Update ticket type' to save your changes.

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