FAQs

Frequently asked questions about using Ticket Tailor

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53 articles in this collection
Written by Jonny White and Lorant

How do I send invoices to my ticket buyers?

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Written by Jonny White
Updated over a week ago

How do I send tickets as a PDF?

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Updated over a week ago

How can I reorder the ticket list?

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Updated over a week ago

How do I change or cancel my subscription?

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Do you have a yearly subscription?

No, we only have a monthly subscription at the moment.
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Updated over a week ago

How do I edit the ticket types?

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Written by Jonny White
Updated over a week ago

How do ticket fees work?

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Written by Jonny White
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Can I add other users to my account?

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Written by Jonny White
Updated over a week ago

How do I turn off email notifications for ticket orders?

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Updated over a week ago

Can I change the picture on my event page?

Update the image, photo or picture on your event page.
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Written by Jonny White
Updated over a week ago

How can I edit an order?

Editing an order allows you to change the name, email or other customer details on an order.
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Written by Jonny White
Updated over a week ago

Where can I configure sales tax / VAT?

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Written by Jonny White
Updated over a week ago

Where can I find my event id and password to configure the event check-in app?

An event ID and Password are required to configure the event check-in app.
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Written by Jonny White
Updated over a week ago

How can I show my attendees the number of tickets remaining?

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Written by Jonny White
Updated over a week ago