Integrating Mailchimp with Ticket Tailor can be useful, for example if you want to contact all your attendees with extra information about your event. When a customer purchases a ticket we can send the ticket buyer’s name, email address, and the event choice to your Mailchimp list. This tutorial will show you how to connect a Mailchimp list to your Ticket Tailor dashboard.

  1. From the Box office setup section of your dashboard, choose Connect apps from the side menu.
  2. Under the Connect apps heading, click the Mailchimp logo. In the pop-up window, enter your Mailchimp login details. You will be asked to complete a short form.
  3. Select the list you would like your customers to be subscribed to. If you want to subscribe them to a new list, create this new empty list first in MailChimp and then reload this page.
  4. Select whether you would like customers to “double opt-in”. If this is switched on then ticket buyers will be sent an email to confirm that they want to subscribe to the list.

Things to note:

  • Your new Mailchimp list will contain all your ticket buyers regardless of which event they have purchased tickets for, or when the app was connected. If you want to send a campaign to the attendees of a single event you will need create a new segment. Instructions on creating a segment can be found here.
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